Answers to our most frequently asked questions (FAQs) are below. But don't worry! If you don't see your answer here, please contact us by email or call us at 919-324-9038.
Q: Where are you located?
A: We are conveniently located in Falls River Town Center, near The Little Gym, Lily Mae's Gifts, Kidos, and Klaystation. Our address is 10511 Shadowlawn Drive, Suite 115. Raleigh, NC 27614. Here is a link to Google Maps for driving directions.
Q: What do you sell?
A: We sell new and gently used clothing, shoes, accessories, baby gear, furniture, and new toys. Our inventory is always changing so stop by frequently to see the great variety.
Q: What methods of payment do you accept?
A: Cash, Checks, Debit and Credit Cards (Visa, Mastercard, Discover, and American Express), and store credit.
Q: How do I consign my items?
A: It is as easy as printing the consignment agreement, putting your freshly laundered new and used brand name clothing in a box or storage bin, dropping it off at the store, and waiting for your check to arrive! (Consignment agreement copies will be kept in store as well).
Q: What brands do you accept?
A: We accept a variety of popular children's boutique and name brand clothing, shoes, accessories, baby gear, and baby furniture. Click here for a detailed list.
Q: How do you decide how to price my items?
A: Uptown Kids has extensive experience in children's clothing, brands, and pricing. Click here for our pricing models. If you need more information on the 3 tier categories, here is a list of accepted brands.
Q: When do you accept cool and warm weather items?A: January to June we accept spring and summer items. July to December we accept fall and winter items.
Q: Is there a limit to the number of items I can bring in at a time?
A: There is NO limit on the number of items you can bring in at one time. If you have several totes of clothing that meet our quality and brand criteria, we will be happy to sell it for you! Infant clothing size 0 - 12 months supply fills up quickly, so you may want to call ahead before bringing too many items in those sizes.
Q: Are there items I absolutely should not bring?
A: We do not accept clothes with any stains, tears, holes, broken zippers, or missing buttons. We also do not accept used undergarments, socks, or tights. We do not accept cribs with moving side rails, co-sleepers, car seats, recalled items, or items in anything less than great condition.
Q: How can I watch my sales online?
A: You will be given a login to My Resale Web where you can follow your inventory sales online.
Q: When will I receive payment?
A: For sales over $10, we will send checks out at the end of each month. You may also request to receive your payment electronically through PayPal!
Q: How do I get started?
A: Click here to download the consignment agreement!
Contact us today: 919-324-9038 or Email!
